FAQ

Find the most frequently asked questions below.

  • We currently ship worldwide, and can be found in stores across many countries.

  • You can expect to receive your SARDINE shades within a week of ordering on average, but it may be faster depending on your location. Orders leave our warehouse within 1-2 business days, and will be shipped via USPS First Class Mail which takes approximately 1-3 business days to arrive. If you’re ordering more than three frames, or are based in Canada, we will use the most economical and efficient method of shipping to you.

    At times, carriers may experience delays based on things like weather, holidays, etc. and we’ll do our best to communicate these to you as soon as we’re aware of them

    You can find more information on our shipping page here.

  • You can track your order by clicking on the shipment notification you received via email. If you haven’t received this email, please check your junk or spam folder as it may be hiding out in there. Otherwise, feel free to reach out at info@sardine.net

  • Our sunglasses frames are made of high-quality Italian acetate. In contrast to plastics and other petroleum-based materials, cellulose acetate is a natural material produced using wood pulp, and is lightweight enough for comfortable wear while still being highly durable.

    Our frame temples are made of premium stainless steel, and we use highest-quality lenses that are 100% UVA and UVB protectant.

  • We use the highest quality lenses with a UVA and UVB protection rating of 100%. We do not offer polarized lenses at this time.

  • We suggest you store your SARDINE frames in the cloth case provided to protect them from everyday wear and tear. If they’re in need of a deep clean, we recommend using a microfiber cloth designed for cleaning eyewear, and spot cleaning with a mild soap and water as needed.

  • Our team creates our original SARDINE designs in partnership with our trusted suppliers, who have a long history in luxury and high-quality eyewear. Our shades are handmade by skilled craftspersons in the leading eyewear factories in China using the highest quality Italian acetate and lens materials.

    All of our factories are ISCC PLUS and BSCI certified.

  • We’re excited folks want to use our SARDINE frames for their daily prescription eyewear needs. Though these are designed to be worn as sunglasses, you can absolutely convert them to prescription glasses, and will need to work directly with your optometrist to do so.

    We are hoping to launch a prescription offering directly through our site in the near future - so stay tuned!

  • We love small, independent boutiques and are proud to be in over 85 around the world. You can see the full list and find a store near you here.